Quality Assurance Manager

The Justice Climate Fund (JCF) is a purpose-built nonprofit designed to provide the capital and technical knowledge necessary for community lenders to successfully finance clean energy projects in low-income and disadvantaged communities across the country. JCF will capitalize its coalition members, including Community Development Financial Institution (CDFI) banks, loan funds, and housing developers, to create a clean and just energy transition for their communities.

JCF is supported by an existing ecosystem of coalition members, including the African American Alliance of CDFI CEOs, National Association for Latino Community Asset Builders, National Bankers Community Alliance, Partners for the Common Good, and Oweesta Corporation, along with technical assistance partners that will help community lenders deploy clean energy projects. With its $940 million award from the Greenhouse Gas Reduction Fund, JCF will stand up a Community-Based Green Lender Certification Program that utilizes several application waves and capital reservations to ensure that community lenders receive funding only once they have been appropriately assessed, trained, and certified.

About the Position

To move JCF to its next level of success, JCF seeks a Quality Assurance Manager to ensure the company’s programs and services meet quality standards and regulations. The QA Manager will manage, update, and audit the organization’s Quality Management System (QMS), including JCF’s people, processes, and technologies. The ideal candidate will ensure alignment with best practice models in environmental management and training, funder requirements, and federal regulations.

Job Responsibilities

• Assist in the refinement and/or development of JCF’s Quality Management Plan (QMP) and Quality Assurance Project Plan (QAPP) documentation, which outline quality standards, data collection methods, data validation procedures, and reporting requirements to meet regulatory requirements
• Identify areas for process improvement, develop improvement plans, and once approved, collaborate with internal teams to implement the plans
• Measure the effectiveness of the work performance through data analysis, process improvement, and change requests
• Develop an audit schedule; conduct scheduled and ad hoc internal audits and assessments of grant programs and JCF operational performance. Relevant performance requirements pertain to verifying the accuracy and completeness of data collected by internal and external teams
• Create and manage a corrective and preventive action process, which underpins detailed quality reports and is relevant to the quality of JCF’s data collection, analysis, and reporting processes
• Establish and enforce rigorous quality control procedures and provide guidance to internal and external teams to maintain data integrity and accuracy across JCF
• Support the management review process with quality-related issues and inputs and participate in meetings to discuss quality metrics
• Support program and grant teams in accomplishing all activities required to achieve program milestones
• Provide staff training on quality-related policies, procedures, tools, and techniques for improving processes and practices
• Execute the day-to-day quality-related activities (e.g., document improvement recommendations, catalog process updates, log process-related inquiries, etc.)
• Identify and document noncompliance issues and ensure these issues are addressed
• Stay up to date on relevant environmental laws and regulations and recommend improvements to ensure JCF maintains compliance

Qualifications

• Bachelor’s Degree in related areas (Engineering, Business, etc.) required
• Strong understanding of climate/environmental risks and opportunities, environmental regulations, data collection methods, and statistical analysis
• 8 years of experience leading quality programs at the program or enterprise level
• 3 years of experience conducting quality audits, particularly in environmental information, identifying noncompliance issues and recommending/implementing corrective actions
• Knowledge and hands-on experience with various quality and management frameworks (ISO 9001, Lean, TQM, etc.)
• Must be deeply aligned with JCF’s mission, demonstrating a genuine passion for and experience in environmental justice and community lending
• Must thrive in a dynamic, fast-paced environment, as the organization is a new startup that is continuously evolving
• Entrepreneurial mindset and passion for building and growing businesses
• A collaborative, flexible leader who projects maturity, confidence, and credibility to external stakeholders, investors, and partners and brings exceptional skills as an active listener, community convener, consensus builder, and advisor

Benefits and Perks

• Competitive salary
• Comprehensive health benefits package
• Flexible work arrangements
• Professional development funds and opportunities
• Collaborative and inclusive organizational culture

An Equal-Opportunity Employer with a Commitment to Diversity

The Justice Climate Fund (JCF) is proud to be an equal opportunity employer. As an organization committed to diversity, we consider applicants equally without regard to age, race, disability, ethnicity, gender, gender expression, gender identity, marital status, or national origin on the basis of genetic information, political affiliation, pregnancy, or veteran status.